Thursday July 29 , 2010
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Spam Filtering

Spam has become a huge problem worldwide. Approximately 60% of all email sent to email accounts is considered spam and each day approximately 12 billion spam messages are sent worldwide. In past years, we have recommended the use of spam/junk mail tools in Eudora and MSOutlook,  which helped to some degree, but did not really improve with time. We now have a spam filtering service in place, that is smart, and gets smarter by the minute.

The spam filtering service works before the mail is delivered to your inbox, very similar to the email virus scanning service that most people currently use on PCs and Servers. Your email is scanned by the spam server and all "spam-like" emails are placed in quarantine. Each day you receive an email from our Spam server that allows you to review the messages that have been placed in quarantine. If, by chance, any non-spam (false positives) messages were placed in quarantine, you can use the list to  "Allow" these messages through to your inbox.

This spam filtering product we use, has about 60,000 "rules" for determining a spam score for each message, and then quarantines messages accordingly. We have configured the server in a conservative, yet effective, way so that the chance of a "false positive" is very low. Please keep in mind that no solution will eliminate spam from your inbox. It is impossible to block every one of these messages, but overall, if you use our services, you will see an immediate improvement.