Service Driven IT Support
Computer Sales
We have found that a lot of our clients know what they need, (or at least have some idea) but are not sure what they are reading when searching online, to find just that right fit for computer hardware. C:Support can assist and help make sure that they make the best and right decision based on their specific needs. Some clients overspend and some under spend, but our goal is to be certain that EACH client gets the system or systems they need to complete their workload for today and also for tomorrow.
We are Value Added Resellers (VARs) for: Dell, Gateway, Hewlett Packard, IBM, and Lenovo. Not being tied to any single vendor assures our clients that we will make a decision that is right for their company or their home office and one that makes good business sense for them.
Large or small, we can help.
Wireless Integration
In today's computer world the "Buzzword" is Wireless. From shopping malls to local restaurants and bars, wireless connectivity is springing up everywhere. The key to making wireless data work properly is systems integration. Proper engineering and implementation will lower the cost and make reliability 99.999%. From a simple home office setup to a large Mall, C:Support can make wireless work for you.
Network Design – We will do a site survey that will consist of a physical review to determine equipment specification and feasibility. Your systems will be evaluated to ensure appropriate network design, and any possible hinderances. Upon completion, a documented report will be produced with an implementation plan.
Configuration and Implementation – C:Support will list and review all necessary equipment configurations and costs. This will include all wireless equipment and any additional network hardware, and the costs associated with the integration into existing systems.
Performance Engineering – Connectivity is a small portion of a wireless network. Security and redundancy are elements of a wireless implementation that cannot be overlooked. We aill also look for ways of improvement of an existing network, if necessary. We will make it work with no surprises.
Network Support and Design
Whether you have a down server, or simply need to establish a secure network connection to a remote office (VPN), we can provide professional and affordable computer support.
We provide onsite support and/or remote support throughout Eastern North Carolina and C:Support prides itself in Customer Satisfaction. We have been providing high quality computer services to the RTP area since 1989. C:Support, Inc. is a full service information systems department for your small and medium business as well as business professionals. We provide the expertise you need to leverage the best computer technology for your business. We help you do what you do best.
We offer:
Network Support - LANs, VPNs remote offices including high end Cisco routers and switches (we can detemine network slow down issues by "Sniffing" your network.
Computer Support - Windows servers and server applications including Exchange, SQL and Sharepoint
VoIP phone systems Integration and Design
C:Support has a broad range of expertise and vendor affiliations with a normal real world perspective that will help you prioritize and effectively deliver your technology solutions, and even can offer 24 hour Emergency on-site and/or remote Technical Support.
Hardware and Software Support
Hardware:
C:Support, Inc. will deliver quality hardware support services that can help improve the management of your systems, increase efficiencies across your IT infrastructure and give you peace of mind that a qualified Service Tech will be able to support you online, or will be onsite to repair your computer equipment when and if it stops working.
Clear, customized and measurable Service Agreements, guaranteeing response times, and in most cases, reducing hourly costs, according to your business needs, are a vital part of our hardware service offerings. Many options are available under this program, so you can rest assured that we will assist you in satisfying your requirements. All Agreements are Tailored specifically for your company and your company hours of operation.
Software:
Software-related problems can really slow down a business, not to mention tie up or frustrate staff. The solution? A single point of contact to handle all your software support needs. C:Support provides a service portfolio that offers remote or onsite, software technical support, including individual problem fixes and product usage advice, for virtually all of your software products.
C:Support's Software Support Services can help you:
- Reduce operating costs and increase efficiency
- Improve availability and reduce downtime
- Reduce complexity
- Ease resource and skills constraints.
C:Support’s vast product expertise can help your organization quickly resolve even the most complex software-related problems to keep operations functioning efficiently.
Network Design and Support
Whether you need a simple SMB (Small to Medium Business) solution or an Enterprise Wide Area Network (WAN) designed, C:Support offers a wide range of technology solutions to ensure your buinsess gets what it needs. We help you do business Your Way, by supporting your computing.
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